FREQUENTLY ASKED QUESTIONS
Q: How long do repairs take?
Repair times vary depending on the complexity of the issues and parts availability. We strive to provide fast service while ensuring the quality of our work, so most repairs are completed within a few days.
Q: What brands do you service?
We specialize in a variety of brands, including popular arcade game manufacturers and LED wall screens. Our extensive experience ensures that we can handle repairs for most major brands in the gaming and entertainment industry.
Q: Do you provide warranty on repairs?
Yes, we offer a warranty on our repairs to guarantee your satisfaction. This warranty covers parts and labor, ensuring you have peace of mind after service completion.
Q: Do you service arcade games in Palm Springs?
Yes! We regularly service arcade machines, pinball games, and LED walls throughout Palm Springs and the surrounding area. Palm Springs is within our standard service zone with a flat $30 travel fee.
Q: What areas of the Coachella Valley do you cover?
We cover the entire Coachella Valley including Palm Desert, Palm Springs, Indio, La Quinta, Indian Wells, Rancho Mirage, Cathedral City, Coachella, Thousand Palms, and Desert Hot Springs. All locations within 20 miles of Palm Desert receive our flat $30 travel rate.
Q: Do you travel to Yucca Valley or Twentynine Palms?
Absolutely. We serve the High Desert communities of Yucca Valley, Twentynine Palms, and Joshua Tree on a regular basis. Travel fees for locations beyond 20 miles are calculated at standard rates for full transparency.
Q: How far do you travel for service calls?
We travel throughout the Coachella Valley and High Desert regions. Locations within 20 miles of our Palm Desert office receive a flat $30 travel fee. For locations further out, travel is billed round-trip using standard rates. Contact us for a quote on your specific location.